Our Customers
No one cares for a customer like we do at Mermaid Pools. You make our business. We take great steps to ensure your satisfaction. If at any time in the process of building your pool we fall short, we want to know. We promise to respond in a timely manner. Our goal, completely, is your satisfaction.

More Testimonials

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“At our first contact, we were most impressed with the absolute sincerity of Mark and Maria. They were extremely helpful in choosing a pool for our particular needs. From start to finish, they took care of all the major and minor details in constructing the pool. They saw to it that the work was done promptly and properly. They are great and honest people and we feel we have made good friends…and we love our pool!”
Robert & Joan L, Eustis, FL

“We would absolutely recommend Mermaid Pools to friends and family…and we have! Mark and Maria are there for you all the way with any questions or concerns. They were great in keeping us up to date with the progress and letting us know when the screen folks and concrete folks would be by. The upkeep of our pool is so minimal…even in the Florida heat!”
Jennifer & Karyl B, Minneola, FL

“Mark and Maria are honest and sincere people and we would recommend them to family and friends. They care about the customers and aim to please! Super people!! Any problems are addressed immediately. The pool is very easy to maintain. Very little maintenance. You have made us very happy!!”
Bill & Pat G, Port Orange, FL

“Mark and Maria are a pleasant and knowledgeable couple to deal with. They always had solutions for any issues we encountered as well as solid advice for maintaining our Mermaid Pool. Our pool is easy to maintain. We would recommend Mermaid Pools to family and friends. Mark and Maria are a committed husband and wife team who give personalized care and customer service. When we were making the final decision as to who should build our pool, we preferred dealing with the Slabys who had a stake in their company. Dealing with the pool reps from other companies was tedious; many came with the attitude that this was just a “job” to them. The evening we met with Mark, it seemed he was excited as we were to create our pool area. Mark and Maria never lost their enthusiasm for doing our job.
Mark & Stacy W, Orlando, FL

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"...it's been a year now and we are enjoying the pool more than ever. Care of the pool has been everything you have said. In one word…EASY! That was my biggest objection to having a pool. My time and costs to operate the pool is half or less of what my neighbors go through. Our impression of you and your work is still outstanding and we consistently recommend you when the subject of pools come up!

Curt & Kathy L, Jacksonville, FL

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"It takes longer to put away the hose than to clean and maintain our pool. We would recommend Mermaid Pools to family and friends. There pools are much easier to clean, they have seats in them so you can relax and the finish is kind to your clothing...no snags. You can stay in your pool longer (than a concrete pool) without your feet hurting. The options of shapes are great. Ease of maintenance is great!"

John & Diane S., Clermont, FL

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" We loved Mark from the beginning. We loved his enthusiasm. He was so excited about the project. Other pool companies weren't. All they seemed to care about was getting the pool in and getting their money. It was more expensive but I liked his enthusiasm and excitement. We really felt Mermaid Pools met our expectations. We were very comfortable working with them. Everything went smoothly."

Pat & BJ H., Minneola, FL

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I am happy to tell you that the pool and screen was unharmed by the storm. Little Marty loves the pool and is benefitting from it. Thank you for everything!

Martha S, New Smyrna Beach, FL

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I have practiced Emergency Medicine for 30 years, and I am familiar with the morbidity and death toll that swimming pools with main drains have produced. The idea of back up drains, protective covers, valves and vents to prevent injury have merit, but they share the common trait that one can theorize failure for any of them, or another way of saying this is that under some circumstances the failure of the back up system may result in injury to a swimmer. It is my opinion that the only foolproof way to avoid entrapment hazards in a swimming pool is by using an air-water interface device like a skimmer...I think that you have done an outstanding job helping to change the rules so that drainless swimming pools could be constructed. I feel that your actions are helping to prevent the injuries and even deaths of unaware swimmers, specially children and elderly persons that unfortunately constitute the majority of the injured in these cases. Thank you again.

Horacio E. Reinoso MD, FACS

 

 

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